Privacy Policy

Collecting Information About You

Virginia Institute of Interpreting is the sole owner of the information collected on this site. Virginia Institute of Interpreting does not sell, share, or rent this information to any third parties, except as outlined in this policy for legitimate business purposes. Virginia Institute of Interpreting collects information from its customers to process enrollment in its courses, and to provide services such as enrollment/registration confirmation and course login information, notices, and status updates.

The information Virginia Institute of Interpreting collects includes students and prospective students name, mailing address, billing address, a contact telephone number (which is only used if there is a problem processing an enrollment order), e-mail address (required for any and all online transactions), and payment information such as credit card numbers. To protect the confidentiality of our customers’ user names and passwords, we ask customers not to share this information with anyone.

Virginia Institute of Interpreting also uses the contact information of those customers who choose to receive notices and/or to be included in an employer-searchable database for those purposes.

Virginia Institute of Interpreting reserves the right to disclose personally identifiable information as required by law or if Virginia Institute of Interpreting deems the disclosure to be necessary to protect its rights or to comply with judicial, court, or legal processes involving the company or its web site.

Registering/Enrolling in Virginia Institute of Interpreting courses

Registration is necessary to enroll in a Virginia Institute of Interpreting course. When you register for a course, you will need to provide contact and billing information. Once a payment has been processed, you will be given login credentials to access a course. Your information will be stored for record-keeping purposes only. Should you choose to be listed in the Virginia Institute of Interpreting student database (optional) upon successful completion of a course, your information will remain in the database unless you request for your record to be deleted.

Except where you opt to receive our notices, the information collected during the registration/enrollment process will be used to complete your registration/enrollment. To be able to enroll in a Virginia Institute of Interpreting course, you will have to provide financial information such as your credit card number, expiration date, and security code. This information is used only for billing purposes and to process your order.

If there are problems completing an order transaction, Virginia Institute of Interpreting will use your contact information to get in touch with you. To be able to process your credit card and complete your order, your personal and financial information must be shared with our partner learning management company (MindEdge, inc.) and the merchant bank for authorization and approval. This transaction is protected by several layers of security.

Storing Cookies

Because you may be browsing before you make a final decision to enroll in a course, we use cookies to enhance your customer experience. Cookies allow the Virginia Institute of Interpreting web site to preserve your Virginia Institute of Interpreting web site browsing history so that you do not have to repeat searches or re-enter data on a form. They are also necessary to process your final registration order.

If you choose to reject the cookie, you can still browse the Virginia Institute of Interpreting site, but will have to re-enter any information previously provided on a form. Cookies must be enabled for the Virginia Institute of Interpreting shopping cart (enrollment order) to work properly. YOUR ORDER WILL NOT BE PROCESSED IF YOU DISABLE COOKIES. Virginia Institute of Interpreting does not share any personally identifiable information stored in this cookie with anyone. Please also keep in mind that Virginia Institute of Interpreting is not responsible for the cookie policy of any sites linked to or from the Virginia Institute of Interpreting web site. You are advised to refer to the third party’s Privacy Policy.

Web Analytics

IP addresses, clicks and views are collected automatically as statistical data and used exclusively for internal reports. This data is not linked to any customer personal/identifying information and is meant to help the Virginia Institute of Interpreting web master and marketing strategists understand the effectiveness of the Virginia Institute of Interpreting site.

Third Party Information and Links

Virginia Institute of Interpreting employs third party companies to fulfill certain business needs. Such companies include but are not limited to, a learning management company, marketing agencies, e-mail broadcasting, customer service, data analysis, and credit processing. These third party companies have access to your personal information that is limited to the functions they perform on behalf of Virginia Institute of Interpreting and will not use it for other purposes whatsoever.

Business Changes

Virginia Institute of Interpreting or its parent company, Villa Magna, LLC, may acquire or sell, in whole or in part, business units or other companies, including subsidiaries. Customer data is a business asset and is as such, it would be transferred in these types of transactions. Should this occur, your personally identifiable information will only be used in a manner consistent with Virginia Institute of Interpreting’s posted Privacy Notice.

Use of site by children

Virginia Institute of Interpreting expects customers under the age of 18 to only use the Virginia Institute of Interpreting and make purchases in the presence of a consenting parent or guardian. Virginia Institute of Interpreting does not knowingly or intentionally collect personal information via the Internet from children, and is committed to protecting children’s privacy.

Security

Virginia Institute of Interpreting is committed to protecting your personal information. Your information is protected both online and offline, and it has SSL encryption. Access to customer information is restricted and only those employees who required access to perform their job duties. The facility where the information is housed is secured and Virginia Institute of Interpreting protects and monitors its assets. Internet access is restricted and protected by multiple firewalls and password protection. The servers on which Virginia Institute of Interpreting maintains personally identifiable information are kept in a secured environment.

Changing Personal Data

Virginia Institute of Interpreting customers may change their stored account information, including contact data, by notifying us via email. Upon enrolling in a course, students will receive specific contact information for student support. This is necessary in case student’s contact information changes, a username or password have been forgotten, or if technical support is needed. We ask students to use those email addresses. To change prospective student contact preferences for Virginia Institute of Interpreting notices, please email admin at viied dot com. For general inquiries, please see the information posted later in the contact section of this document.

Notification of Changes

Virginia Institute of Interpreting reserves the right to change this privacy policy at any time. Customers will be notified of any and all updates to the policy via email, and a notice will also be posted on the home page. All changes will be disclosed.

Effective Dates

This Privacy Policy is effective as of May 12, 2011.

Virginia Institute of Interpreting Contact

Phone: +1 757.455.9209

E-mail: info at viied dot com

Mail: PO Box 68425

Virginia Beach, VA 23471